Terms & Conditions

Introduction and acceptance

These Terms & Conditions apply to your use of yeafashions.com and to any purchase you make from us. By browsing the store, creating an account or placing an order, you agree to them. If you do not agree, please do not use the store.

We sell women’s clothing such as kurtis, tops, three-piece sets and palazzo sets. These terms work together with our Privacy Policy, Shipping Policy and Return & Refund Policy. If a mandatory law gives you a right that conflicts with these terms, the law prevails.

Who we are

This store is operated by YEA^® FASHION, trading as YEA^® Fashion, from India.

We sell to customers in India. We also plan to sell in other countries, which we may open one at a time. Possible markets include the United States, United Arab Emirates, Canada, Malaysia, Saudi Arabia, the United Kingdom, South Africa, Kuwait, Australia, Oman, Sri Lanka, Bangladesh and Nepal. Listing a country here does not mean we currently accept orders, payments or deliveries there. Availability depends on the countries enabled on the store and the arrangements available when you buy.

Eligibility and accounts

To place an order you must be at least 18 and legally able to enter a contract, or be a minor using the store with a parent or guardian’s involvement and consent. You must give accurate information and use the store for personal, lawful purposes. You are responsible for activity under your account, so tell us promptly if you suspect misuse.

Registration and login security

You may be able to check out as a guest or create an account. Accounts let you view order history and save addresses. Keep your password confidential and use one that others cannot guess. We will never ask for your password by email. If you think your account has been accessed without permission, contact us at once so we can help secure it.

Product information and fit

We try to describe and photograph products accurately, including colours, fabric, sizes and measurements. Screens vary, so a colour may look slightly different in person. Garments may vary slightly in measurement, and fit is personal. Please check the size guide and product details before ordering. Where required, we display the country of origin for products.

Availability and stock

All products are subject to availability. Stock can change quickly, and we may discontinue products at any time. If an item you ordered is unavailable after you order, we will tell you and offer a suitable alternative or a refund of the amount you paid for that item.

Pricing, currency and discounts

Prices are shown on each product page and at checkout, with a total that includes any applicable charges before you pay. Prices in India are shown in Indian rupees. For other countries, the store may show prices in another currency, which may be a converted display price. Exchange rates, bank fees and card-issuer charges can affect what you are finally charged.

Discounts and promotional codes are valid only for the period and conditions stated, cannot be exchanged for cash, and may not be combined unless we say so. If a price is clearly wrong because of a technical or typing error, we may cancel the order and refund anything you paid, as long as we tell you promptly.

Placing and cancelling orders

When you place an order, we send an acknowledgement. That is not our acceptance. A contract is formed when we confirm that your order has been accepted or dispatched. We may decline or cancel an order, for example because of stock issues, suspected fraud, a pricing error, payment failure or an address we cannot deliver to, and we will refund any amount you have paid for it.

You can ask to cancel an order by contacting us. Whether an order can still be cancelled depends on whether it has been dispatched. Our cancellation terms are set out in [CONFIRMED RETURN AND REFUND POLICY].

Payments and refunds

Payment is made through the methods enabled at checkout: [CONFIRMED PAYMENT METHODS]. Methods may differ between India and other countries, and may change. Payments are handled by third-party providers, and your card or bank details are entered with them. Your payment may need authorisation from your bank or provider.

If a payment fails or is declined, the order will not be processed. If money is deducted but no order is confirmed, contact us and we will help sort it out. Where a refund is due, it is made to the original payment method unless otherwise agreed, and timing also depends on your bank or provider.

Shipping and delivery

We deliver within India and to the international destinations we have enabled, subject to the arrangements available when you order. Shipping charges, estimated delivery times and tracking details are shown at checkout or set out in [CONFIRMED SHIPPING POLICY]. Delivery times are estimates, not guarantees, and may be affected by couriers, customs, weather, public holidays and other events outside our control. Where tracking is available, we share it by email or in your account.

Customs duties and import taxes

For international orders, your destination country may charge customs duties, import taxes or clearance fees. Unless the checkout clearly states otherwise, these are separate from our prices and are the customer’s responsibility. They are set by local authorities, so we cannot tell you the amount in advance. Some products or quantities may be restricted or prohibited in certain countries. Please check your local rules before ordering. If a parcel is refused or held for unpaid charges, we may treat it as a return on the terms of our Return & Refund Policy.

Returns and exchanges

Our return, exchange and refund terms, including time limits, item condition, return shipping costs and how refunds are made, are set out in [CONFIRMED RETURN AND REFUND POLICY]. We will not refuse a return or refund for goods that are defective, damaged, not as described or delivered late, except where the law allows. Nothing in this section removes your statutory rights.

Your address and contact details

Please give a complete, correct delivery address and a working phone number and email. If a parcel is delayed, returned or lost because of incorrect or incomplete details, we may charge for re-delivery, where allowed. Tell us as soon as possible if you made a mistake, before the order is dispatched.

Reviews and submissions

If you post a review, rating or other content, it must be honest and based on your own experience. Do not post content that is false, abusive, discriminatory, unlawful, infringing or that contains personal information about others. By posting, you allow us to display it on the store. We may remove content that breaks these rules, and we do not publish fake reviews.

Acceptable use

You agree not to:

• use the store unlawfully or fraudulently, including with stolen payment details;
• interfere with the store’s security or operation, or try to gain unauthorised access;
• use bots, scrapers or automated tools without our written permission;
• place orders for resale in ways we have not agreed, or abuse promotions;
• harass our staff or other customers.

Intellectual property and trademarks

YEA^® is a registered trademark. The store’s name, logo, designs, photographs, text and other content belong to us or our licensors. You may view and print pages for your own personal, non-commercial use. You may not copy, reproduce, modify or use our content or brand assets for commercial purposes without our written permission.

Third-party services

The store may use or link to payment providers, couriers, social media and other third-party services. They have their own terms and privacy practices, which apply when you use them. We are not responsible for their content or services, but we remain responsible for our own obligations to you as the seller.

Data protection

We handle your personal information as described in our Privacy Policy, which forms part of these terms. It explains what we collect, why, who we share it with and the choices you have.

Website availability

We aim to keep the store available, but we do not promise it will always be uninterrupted or error-free. It may be unavailable for maintenance, updates or reasons beyond our control. Information on the store may occasionally contain errors, which we will correct when we find them.

Warranties and liability

Subject to the law, the store is provided on an “as available” basis. To the extent the law permits, we are not liable for indirect or consequential losses, or for losses caused by events outside our reasonable control. Nothing in these terms limits liability that cannot lawfully be limited, including for fraud, or for death or personal injury caused by negligence, or removes your rights for defective goods or deficient service.

Indemnity

To the extent the law allows, you agree to compensate us for reasonable losses we suffer because you knowingly broke these terms or used the store unlawfully, for example by submitting infringing content or committing fraud. This does not apply to claims about ordinary consumer rights, and it applies only as far as it is enforceable.

Suspension and termination

We may suspend or close an account, or refuse service, if you seriously or repeatedly break these terms, commit fraud or misuse the store. Where appropriate, we will tell you why. You can ask us to close your account at any time. Closing it does not affect orders already placed or rights that have already arisen.

Your consumer rights

As a consumer in India, you have rights under the Consumer Protection Act, 2019 and the Consumer Protection (E-Commerce) Rules, 2020. Customers in other countries may have mandatory consumer rights under local law. These terms do not exclude or limit any right that the law does not allow us to exclude. We do not assume that every foreign law applies, but we will respect rights that apply to you.

Governing law and complaints

These terms are governed by the laws of India. Disputes are subject to the courts of [CONFIRMED JURISDICTION], without limiting any right you have to approach a consumer commission or another forum available to you under the law. Please contact us first so we can try to resolve the issue.

Our Grievance Officer is [GRIEVANCE OFFICER NAME AND DESIGNATION], reachable at info@yeafashion.com or +91 9619510595. We acknowledge complaints within 48 hours of receiving them and aim to resolve them within one month, as the E-Commerce Rules require.

Changes to these terms

We may update these terms from time to time, for example when our services or the law change. The “Last updated” date above shows the latest version. New terms apply to orders placed after the change. Orders already placed remain subject to the terms in force when you placed them.

General provisions

If any part of these terms is found invalid or unenforceable, the rest remains in effect. If we do not enforce a right straight away, we have not given it up. You may not transfer your rights under these terms without our consent. These terms, with the policies they refer to, are the full agreement between you and us about your use of the store.

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